Exceptional Benefits & Superior Service

Cancellations

Cancellations may be requested when you cancel your trip before you start, or when you plan to return home before your End Date on your ID Card.

• All Cancellation requests are subject to approval by the Plan Administrator and/or insurer.
• If your policy is cancelled after the Effective Date, we will refund the premiums paid for unused coverage less an administration fee of $25 Canadian dollars, provided that no claims have been incurred or paid, or are pending. A waiting period applies to all refunds.
• Please send us your request for your Cancellation IN WRITING
• Include your policy number
• Complete the Application in full so that we are able to process your request
• Cancellation requests must be received before your scheduled End Date in order for a credit to be considered.
• Once your Cancellation request and claims verification have been processed we will apply a credit to your credit card using the information you provide on your Application, OR mail your refund to the address you provide on your Application form.
• Send your Cancellation request by email, fax or mail to:
  
  Email:
  admin@studentguard.com
  
  Fax:
  (905) 731-6676
  
  Mail:
  StudentGuard™
  300 John Street, Suite 610
  Thornhill, Ontario
  Canada L3T 5W4